SHIPPING POLICY

If you have any shipping questions call us at 1 (212) 367-7181 or toll free at 1 (800) 481-2462 Monday through Thursday 10am to 6pm EST.

Chocolate free of preservatives and fillers begins to melt at 72 degrees. Our chocolates are fragile and do not ship easily. Please review the following in regards to our shipping policy.

Your order will not be charged until it has been packed and weighed.

All chocolate shipments require a signature upon delivery. WE WILL NOT GUARANTEE OR REFUND ANY DAMAGED PACKAGES THAT DO NOT HAVE A SIGNATURE OR WERE DELAYED IN DELIVERY DUE TO THE RECIPIENT NOT BEING HOME OR AT THE SHIPPING ADDRESS FOR THE FIRST DELIVERY ATTEMPT.

Your shipping charge may be increased due to weight and destination. Some very rural areas have limited shipping options.

We do not provide Saturday delivery and do not ship over the weekend. All 2nd Day orders placed on Wenesday after 12:00 p.m. EST, Thursday, Friday, Saturday, and Sunday will be shipped the following Monday for Wednesday delivery. All Next Day Air orders placed after 12:00pm on Thursday will be shipped out the follwoing Monday.

Orders will be automatically upgraded to next day air if they are being sent to any destination above 80 degrees.

A flat $5.00 surcharge will be placed on all orders during the summer months for insulation and ice-packs.

Orders are processed and shipped within 36 hours. Orders placed on Monday will ship on Tuesday and so forth.

Ground Shipping: If you would like to purchase this item and your entire order does not contain any chocolate items (stuff that might melt) type "ground" in the comments section and we will only charge you $8.00 for ground shipping ($18.00 for Alaska and Hawaii). Additional charges may apply if your entire order exceeds 2 lbs.

Thank You! Eat More Chocolate!